*We do not climb higher than a 3-step ladder. Higher items will only be dusted with an extension duster. We cannot move furniture, but we will try to reach visible places either by hand or with an extension duster. Most homes have at least one chandelier or a vaulted ceiling fan that we cannot reach by hand.
**In order to provide the highest quality cleaning, we ask that you provide a reasonably clutter-free home by picking up clothes, toys, etc. If excess clutter is present, we do our best to clean around these areas. We do not clean the following: display areas such as Lego’s, electronics, pet waste or dishes.
Cancellation/Lockout Policy:
Please note that if service is canceled with less than 24 hours’ notice, we are unable to access the home upon arrival, or are turned away at the door, a cancellation/lockout fee equal to half the service price will be charged to the card on file.
